Loyalty reports in DPOS allow you to track customer points activity, including points earned, redeemed, and remaining balances. This information is crucial for managing loyalty programs and understanding customer behavior. Follow these simple steps.
Step-by-Step Instructions
Log in to DPOS
- Open the DPOS application.
- Use your admin credentials to log in.
Access the Reports Tab
- From the main dashboard, click on the Reports tab.
Open the Loyalty Report
- In the Reports section, find and click on Loyalty Report.
Set the Date Range
- Choose the start and end dates for the report period you want to analyze.
Preview the Report
- Click the Preview button to generate the report.
Review the Key Metrics
- Your loyalty report will display the following key details:
- Earned Points – Total points accumulated by customers.
- Spent Points – Total points redeemed by customers.
- Points Balance – Remaining points available to customers.
Notes:
- Make sure your loyalty settings are correctly configured to get accurate data.
- Reports can be exported for further analysis if needed.
By following these steps, you will be able to run loyalty reports in DPOS efficiently. If you require further assistance, please contact our application support team.
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