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DPOS
These guides will help you to better understand the varied features available to you on your DPOS system.
Deliveries
Reporting and Data
- DPos Report Functions
- How to Run Daily Sales Reports on Dpos.
- How to Update ABN on the DPos Docket.
- How to Bring Up a Historical Transaction in DPOS (Order Search Filter).
- How to View Your Full Customer List on DPOS.
- How to Extract All Your Customer Numbers on DPOS.
- How to Edit a Customer Record on DPOS
- How to Run Staff Clocking Report on DPos
- How to Modify Existing Clockings on DPOS.
- How to Find Sales Data Based on a Specific Item.
- How to Get a Summary of Your Modified Orders in DPos.
- How to Get a Summary of Your Cancelled Orders on Dpos.
- How to Access Your Item Sales Report
- How to Access Your Balance Sheet on DPOS.
- How to Purge Old Data on DPOS.
- How to View Your Online Orders on Dpos
- How to Search for Orders in the DPos Application.
- How do you Generate a Time vs. Sales Analysis Report (Time Analysis Report)
- How to Add a New Payment Type on Dpos.
- How to Add a New Categories/Subcategories on DPOS.
- How to Update Phone Number and Address on the DPos Docket.
- How to Generate a Delivery and Driver Reports in DPos.
- How to Create a Backup of the DPos Data files.
- How to Run a Lost Customer Report in the DPos Application.
- How to Run a Good Customer Report in the DPos Application.
- How to Enable Staff Clocking in DPOS.
- Understanding the DPOS System Information Window
- How to Generate Multiple Reports on DPOS
- How to Run Historical Restaurant Table Report in DPOS
- How to Track Specific Customer History on DPOS
- How to Run the Clocking Audit Report in DPOS
- How to Set Up Hourly Wages for Staff in DPOS
- How to Extract Customer Phone Numbers and Email Addresses from DPOS
- How to Purge a Line Item from DPOS Order
- Tracking Number of Pickup / Delivery SMS Notifications in DPos
- How to Create Store Departments on DPos (Staff Clocking Functions)
- How to Generate Department Information via Clockings Report in DPos
- How to Obtain Pricing List on DPos
- DPos Notification and Information Banner
- How to Extract DPos Items to CSV via Cloud Reports
Order Taking
- How to Take and Pay for a Pickup Order in DPos.
- How to Take a Dine In (express) Order in DPos.
- How to Change Store and Online Ordering Intervals.
- How to Add or Remove Extras on the Orders Screen.
- How to Apply a Discount to a Single Line Item.
- How to Change the Payment Type of Paid Order on DPos.
- How to Enable the Quick Pay Button.
- How to Add a Surcharge to DPOS Payment Types (Card).
- How to Change the Position of the Order Number on the DPos Dockets.
- How to Reset the DPos Order Number.
- How to Edit the Control Buttons on the Order Taking Screen in DPOS.
- How to Take and Pay for a Shop / Counter Order on DPos.
- How to Create a New Discount Button in DPos.
- How to Clear All Items on Your Current Order Screen (Clear Button).
- How to Use the Half and Half Function on DPOS
- How to Open a Cash Drawer in DPos.
- How to Save an Order for a Future Date in the DPos Application
- How to Load DPos Directly into the Orders Screen.
- How to load DPos Directly into Driver Allocation Screen.
- How to Add an Upsell Prompt in DPos.
- How to Update the Half-and-Half Processing Fee in DPOS
- How to Update Half-and-Half Pricing Scheme in DPOS
- How to Use Customer SMS Notifications on DPOS
- How to Change Your Customer-Facing Screen Images and Store Logo in DPOS
- How to Add a Bill to a Table (Restaurant Module)
- How to Reprint a Table Bill (Restaurant Module)
- How to Close and Pay off a Table Order (Restaurant Module)
- How to Move an Item from One Table to Another (Restaurant Module)
- How to Merge or Join a Table (Restaurant Module)
- How to Change Table Status Colours in DPOS (Restaurant Module)
- How to Enable Guest Info Tracking for Tables in DPOS (Restaurant Module)
- How to Retrieve an Order on the Make Screen in DPos.
- Instructions to Process Split Table Payments (Split by Number of Guests) (Restaurant Module)
- How to Apply Discounts / Surcharges to a Table Order (Restaurant Module)
- Instructions to Process Split Table Payments (Split by Selecting Individual Items on the Bill)
- How to Enable Barcode Reader in DPOS (For Scanning Item Codes via Orders Screen)
- How to Enable Account (Credit) Payment Type in DPOS
- How to Hide / Remove Payment Types in DPOS
- How to Enable Public Holiday Surcharge on DPOS
- How to Increase Customer Details Font Size in the DPOS Orders Screen
- How to Enable/Disable the Touchscreen keyboard in DPOS
- How to Edit The Apply Specials Screen in DPOS
- How to Increase the Display Duration of the DPOS Payments Screen
- How to Use Apply Specials Function in DPOS
- How to Manage Customer Complaints / VIP Rewards in DPOS
- How to Allocate Toppings on Half a Pizza in DPOS
- How to Create a New Table Layout on DPOS (Restaurant)
- How to Enable Restaurant Module on DPOS
- How to Resize Existing Table Layout on DPOS
- DPos Order Taking and Payment Functions
- How to Item Edit Description on the Orders Screen (DPos)
- How to Multiply Quantity of the items on Order Screen (DPos)
- How to Edit the Item Price on Order Screen (DPos)
- DPos Table (Restaurant Module) Functions
- How to Process a Mixed Payment (Card and Cash) on DPos
Docket / Receipt Functions
- DPos Docket/Printer Functions
- How to Increase the Font Size of the DPos Docket.
- Differentiating Between Comments vs Comments Non-Print in DPOS
- How to Display Change Amount on Cash Orders in DPOS
- How to Enable Paid Tag on DPos Dockets
- How to Add a Customer Note to an Order.
- How to Change the Store Phone Number on the DPOS Docket.
- How to Reprint a Docket in the DPos Application.
- How to Prioritize Items on Your DPos Docket and Ordering Screen.
- How to Categorize Items on Your Docket in DPos.
- How to Setup a QR Code on your DPos Docket.
- How to Adjust the Font Size of the Extras Categories in DPos
- How to Add Store Logo to Docket Printer (Thermal printers only)
- How to Display the Number of Items in DPOS Order
- How to Add a Footer to DPos Docket.
Item Maintenance
- DPos Item Maintenance Functions
- How to Allocate a New Single Item/Multiple Items to the Touch Menu
- How to Set Up / Edit Current Toppings in DPos.
- How to Include/Exclude a Category from Half-and-Half in DPOS
- How to Create a New Category and Subcategory in DPOS
- How to Edit Condiment/Extras Pricing in DPOS
- How to Flag Items as In Stock or Out of Stock via DPOS (for Online Ordering)
- How to Create a New Deal/Special In DPOS
- How to Add a New Item (PLU Code) to DPOS
- How to Add a New Extra / Condiment (PLU Code) to DPOS
- How to Exclude Condiment Extras Charge for Items in DPOS
- How to Enable Sub-Category Discounts in DPOS
- DPos Extras/Condiments Functions
- DPos Deals / Specials Functions
User Access
- DPos User Access Functions
- How to Add a New Staff Member on DPOS.
- How to Make a Staff Member Inactive
- Managing Security Profiles in DPos.
- How to Change the DPos Password for Staff Members
- How to Change the Security Profile Category for Staff Members.
- How to Enable Screen Lock for the DPos Orders Screen.
- How to Customise the Background Screen in DPOS.
- How to Clock-in to Staff Departments in DPos
- How to Allocate Staff to a Department in DPos
- Getting Help with DPos Functions
Make Screen/ Kitchen Display / Bump Screen
- DPos Make Screen Functions
- How to Change Make Screen Order Header Colours.
- How to Bump Orders on the Make Screen on DPos.
- How to Load DPos Directly into the Make Screen.
- How to Generate Make Screen Analysis Reports in DPos
- How to Manage Order Display Times on the Make Screen on DPos
- How to Highlight Extras on the Make Screen on DPos