Online Ordering Management and Reporting Guide

This guide is designed to help you manage your Online Ordering system with ease. Whether you need to close your website temporarily, check sales reports, or under the customer loyalty program, each section provides clear step-by-step instructions.

How to Close the Online Ordering Website via DPos.

Temporarily disable your online ordering website from DPos when needed.

🡆 Use this when your store is closed or unavailable for online orders.

Link: How to Close the Online Ordering Website via DPos


How to Toggle Online Delivery Transactions Off/On via DPos

Enable or disable delivery options in your online ordering settings directly from DPos.

🡆 Useful for pausing deliveries during peak times or operational issues.

Link: How to Toggle Online Delivery Transactions Off/On via DPos


How to Check Online Ordering Sales 

Access and review your online ordering sales performance.

🡆 Monitor your online revenue and track performance trends.

Link: How to Check Online Ordering Sales Values


How to Access the Online Ordering Weekly Progress Report in Deliverit Cloud

Check detailed progress reports of your online ordering activity.

🡆 Gain deeper insights into customer activity and order trends.

Link: How to Access the Online Ordering Weekly Progress Report in Deliverit Cloud


How to Run Loyalty Redemption Report (Online Ordering)

Generate reports on redeemed loyalty rewards for your online orders.

🡆 Track customer engagement and reward redemptions.

Link: How to Run Loyalty Redemption Report (Online Ordering)


How to View the Refunded Orders List (Online Ordering)

Review all refunded online orders for auditing and follow-up.

🡆 Keep accurate records of customer refunds.

Link: How to View the Refunded Orders List (Online Ordering)


How to Redeem Online Loyalty Tokens

Learn how to apply loyalty tokens during online transactions.

🡆 Encourage repeat business by offering rewards to your customers.

Link: How to Redeem Online Loyalty Tokens


What Can I Do When My Online Ordering Website Is Showing as Offline?

Troubleshoot and resolve issues when your online ordering site appears offline.

🡆 Ensure customers can access your menu and place orders without disruption.

Link: What Can I Do When My Online Ordering Website Is Showing as Offline?


How to Extract Cloud Web Sales Report to CSV

Download your sales data from Deliverit Cloud into a CSV format for reporting.

🡆 Easily share or analyze your online ordering sales in spreadsheet tools.

Link: How to Extract Cloud Web Sales Report to CSV


How to Add Custom Alert or Notice for Your Customers
Create and display custom alerts or notices to keep your customers informed about important updates.

🡆 Ideal for notifying customers about promotions, temporary closures, delivery delays, or other special announcements.

Link: How to Add Custom Alert or Notice for Your Customers


How to Process Partial and Full Refunds for Online Orders in Deliverit Cloud and DPOS
Handle refunds for online orders directly through Deliverit Cloud and DPOS, whether partial or full.

🡆 Ensure accurate refund processing and maintain smooth customer service.

Link: How to Process Partial and Full Refunds for Online Orders in Deliverit Cloud and DPOS.