This guide provides step-by-step instructions on how to use the Deliverit Driver App for your delivery drivers. This guide will help drivers understand how to effectively use the app to manage their deliveries and provide better customer service.
Using the Deliverit Driver App
This guide helps your store manage deliveries efficiently using the Deliverit Driver App. Utilizing this tool streamlines driver assignments tracks delivery statuses, and enhances overall order fulfillment.
How to Use the Deliverit Driver App:
Install & Login:
Download the app and log in using your Store ID (found on your DPOS main screen).
Ensure all drivers are set up under Staff Maintenance with a Driver Security Profile and assigned password.
Allocate Delivery Orders:
Once an order is placed, go to Delivery Map in DPOS.
Select the order and assign it to a driver.
Driver Actions:
- View Orders: The order appears in the driver’s Orders Feed (refresh if needed).
- Start Delivery: Sends a push notification to the customer that the driver is on the way.
- Approaching Destination: When within 100m, another notification is sent.
- Complete Order: The driver selects Arrive, and the customer is notified of Delivery Complete.
Driver Status Colors:
- 🟢 Green – Ready
- 🟡 Yellow – On Delivery
- 🔴 Red – Returning to Store
Using this guide ensures smooth delivery management for your store with Deliverit Studio.