Getting Started with Studio

Welcome to Studio, your centralised management system. Whether you're setting up a new menu item, updating existing options, or making adjustments to your trading hours, this guide will help you navigate through the essential steps.

To begin, let’s explore the navigation bar located on the right side of your screen. 

Items - This section allows you to configure and modify your essential menu items. Every item you offer for sale must be established here to ensure it is available for customers to order. Within this section, you have the flexibility to add new items, edit existing ones, and organize them into relevant categories and subcategories for better navigation. Moreover, this section enables you to define essential details like pricing, portion sizes, and item descriptions, making it easier for customers to understand what they are ordering. 

Menus- This section allows you to create and customize the layout of your online ordering pages, accommodating any integrations you may have in place. You can design the appearance and functionality of your ordering interface, ensuring a seamless and visually appealing experience for your customers.  Additionally, the layout can be tailored to highlight featured items, special promotions, or seasonal offerings, making it easier for customers to navigate and discover what they want to order. The integration capabilities allow you to connect with third-party ordering platforms.

Ingredients - In this section, you can manage the individual ingredients for all your menu items. This allows customers to customize their orders by adding or removing ingredients based on their preferences. Additionally, you can utilize ingrediant groups to streamline the process, saving time when setting up. 

Modifiers -  Utilize modifiers to configure all available customizations for each menu item. These options allow customers to select specific preferences when placing their orders. For example, this could include choices like Chips or Salad with a main meal, or selecting between Skinny or Full Cream milk for a coffee.

Store Settings - In this section, you can conveniently manage all your store's operational settings from one location. Update your trading hours for your online shop and any integration partners, ensuring accurate information is always available. You can also schedule store closure dates in advance and set up public holiday surcharges, allowing you to streamline operations and avoid last-minute adjustments on busy days.

Delivery - This section is dedicated to managing all aspects of your delivery operations. Here, you can update your delivery areas by specifying individual streets or suburbs where you want to offer your services. Additionally, you have the ability to set up zones that correspond to different delivery times or fees, ensuring that your customers are informed about any variations in delivery costs. You can also adjust your delivery settings, including fees and other advanced options, to optimize your delivery process and enhance customer satisfaction.

Image Library - This section serves as your central repository for all online images. Since visual appeal plays a crucial role in attracting customers, it’s essential to upload high-quality images of your menu items. Each image can be assigned to specific menu items, enhancing the overall presentation and helping customers make informed choices.

Integrations - This section provides an overview of the integrations available with third-party service providers. You can easily view and enable connections to popular platforms such as Uber Eats, Menulog, DoorDash, and Google Food. These integrations enhance your online ordering capabilities, allowing you to reach a wider customer base and streamline your delivery process.

Glossary of Key Terms

• PLU (Price Look Up Code): A unique code assigned to each product or item, used to quickly retrieve price information. Example: PLU for Garlic Bread is GB.

• Category: A classification used to group similar products or items. Example: Beverages, Pizzas, Desserts.

• Subcategory: A more specific classification within a category. Example: Small Pizza, Large Pizza under the Pizza category.

• Stock: Indicates item availability (whether a product is in stock and available for sale).

• Display Name: The name of the product/item as it appears to customers (e.g., on the online ordering interface).

• Print Name: The name of the product/item as it appears on internal dockets (e.g., for kitchen staff).

• Ingredients: Components used to create a product. Example: Cheese, Tomato Base for pizza.

• Current Toppings: Ingredients associated with a specific product. Example: Ham, Pineapple for a Hawaiian pizza.

• Ingredient Group: A set of ingredients applicable to be added to a specific category. Example: Pizza Ingredient Group, Pasta Ingredient Group.

• Modifiers: Options that allow customization of a item. Example: Coke, Coke Zero for 1.25L drinks.

• Menuset: A collection of menu items and configurations that can be updated or deployed together. Example: Online Ordering Menuset, UberEats Menuset.

• Trading Hours: The operational hours during which the business is open for service.

• Public Holiday Surcharge: An additional fee applied to customer orders on public holidays to cover increased operational costs.

• Multi-Price Update: A process for updating prices across multiple products at once.

• Deploy: The act of uploading changes to a menu or configuration, making them live.

• Deployment Log: A record of updates showing when and by whom changes were made.

• Item Presets: Pre-configured settings for items to streamline adding or updating menu items.