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      How to Self-Onboard to the DoorDash Marketplace Using Deliverit Studio

      Connecting your store to the DoorDash Marketplace through Deliverit Studio is a straightforward process, but it does require some initial setup by the Deliverit team. Make sure to coordinate with them before starting this integration to avoid errors.

      How to Self-Onboard to the DoorDash Marketplace Using Deliverit Studio (New)

      🟩 Preparation

      • Confirm that the Deliverit team has completed the pre-integration setup

      • If unsure, contact Deliverit Support before starting

      🟩 Log in to Deliverit Studio

      🟩 Access the Integrations Page

      • From the left menu, click Integrations

      🟩 Add DoorDash Integration

      • Click Add next to DoorDash

      • A consent pop-up will appear

      • Click Continue to proceed or Cancel to exit

      🟩 Log in to DoorDash

      • You will be redirected to the DoorDash Login page

      • Sign in with your Business Admin credentials

        • ⚠️ Only Business Admin logins work – others will trigger an error

      🟩 Select Store Location

      • After logging in, a Sync Location pop-up appears

      • Select your store from the dropdown

        • Only one location will appear if you manage one store

        • Multiple stores will show all available options

      • Click Continue to sync the store

      • Click Cancel to exit and return to the Integration page

      🟩 Validate the Menu

      • The system will now validate your menu (takes ~5 minutes)

      • No action is needed unless you see an error

      • Common validation errors:

        • ❌ Empty deal selection

        • ❌ Duplicate deal order values

        • ❌ Empty condiment group

        • ❌ Empty menu category

        • ❌ Missing trading hours

        • ❌ Onboarding not requested in Client Admin

      • 📞 Contact application support if any of these appear

      🟩 Retry Menu Validation (If Needed)

      • After issues are fixed, return to Integrations

      • Click Update Menu to re-run the validation

      🟩 Confirm Successful Integration

      • Once complete, you will see a Success message

      • Click Back to Integration

      • DoorDash will now display as Connected

      Prepare for Integration 

      Important: Ensure the necessary integration work has been completed by the Deliverit team before attempting this process. Contact the Deliverit support team if you are unsure. 


      Log in to Deliverit Studio       

      • Open your browser and go to my.deliverit.com.au. 
      • Log in using your DPOS Cloud account credentials. 

      1


      Access the Integrations Section       

      • From the left-hand navigation bar, select the Integrations tab. 


      Add the DoorDash Integration       

      • Click the Add button next to DoorDash. 
      2

      • A Consent Popup will appear. This serves as a reminder that you are about to proceed with the self-onboarding process. 
      • Click Continue to proceed or click Cancel to exit the process. 

      3


      Log in to DoorDash       

      • After clicking Continue, you will be redirected to the DoorDash Login Page. 
      4

      • Enter your DoorDash Business Admin credentials. 
      5

      Note: Only credentials for a Business Admin User will work. Using other accounts will result in an error pop-up. 

      • Click Sign In to proceed. 

      6


      Select a Store Location       

      • After signing in, a Sync Location pop-up will appear. 
      • Choose the correct store location from the dropdown list. 
      7

      Note:
      • If you manage only one store, you will see only that store in the list. 
      • If you manage multiple stores, you should see all available store locations. 
      • Click Continue to sync the selected store. 
      • If you click Cancel, you will be redirected back to the Integration page without syncing. 

      8


      Validate the Menu       

      • After selecting a store, the Validating Menu process will begin. This should take approximately 5 minutes. 
        9

      You do not need to take any action during this stage unless a Menu Blocked error occurs. 


      If you encounter these errors, contact our application support team for assistance. 

      10

      Common menu validation errors include: 

      • Deal selection is empty. 
      • Deal selection has the same order value. 
      • The condiments group is empty. 
      • The menu category is empty. 
      • Trading hours are null. 
      • 'Request Onboarding' in Client Admin not initiated. 

         

        Finalise the Integration 

        • Once the Deliverit team has resolved any menu validation issues, return to the Studio Integration page. 
        • Click the Update Menu button to retry the menu validation. 

         11


        Confirm Successful Integration         

        • Upon successful integration, you will see an Integration Successful prompt. 
        • Click Back to Integration to return to the Integration page. 
        12

        • The DoorDash Integration should now show as Connected. 

         13


        By following these steps, you will be able to complete the DoorDash Marketplace self-onboarding using Deliverit Studio efficiently. If you require further assistance, please contact our application support team.