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How to Run Loyalty Redemption Report (Online Ordering)

Tracking loyalty redemptions helps you monitor customer engagement and ensure promotions are being used as intended. This step-by-step guide will walk you through how to generate a Loyalty Redemption Report from your DPOS Cloud account.

Step-by-Step Guide 

Log In to DPOS Cloud 

Log in to your DPOS system using your credentials.  

1

Open the Reports Section 

On the left-hand side of the dashboard, click Reports. 

2

Select Loyalty Redemption Report 

From the list of available reports, choose Loyalty Redemption Report. 

3

Set the Date Range 

Pick your desired date range using the calendar tool, then click Apply to generate the report. 

4

Included in the Report 

The Loyalty Redemption Report will show the following details: 

  • Client Name – Your store or brand name 
  • Customer Name – Name of the customer who redeemed loyalty points 
  • Customer Email – Email address associated with the account 
  • Date Redeemed – When the points were used 
  • Amount – Value or amount redeemed 
  • PLU (Product Description) – The item or offer redeemed 
  • Order ID – Reference number for the transaction 

5

By following these steps, you will be able to generate the Loyalty Redemption Report for Online Ordering with ease. If you require further assistance, please contact our application support team.