Order Taking
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      1. Deliverit Help Guides
      2. Oolio Pos (Platform)
      3. Order Taking

      How to Take Dine-In Orders on Oolio Pos

      Taking dine-in orders in Oolio POS is quick and straightforward. This guide will walk you through each step to ensure orders are entered accurately and efficiently.

      Step-by-Step Guide 

      Log In to Oolio POS 

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      • Click on the Store 
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      • Enter your assigned PIN or login credentials to access the system. 
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      Select the Order Type 

      • Click on the drop-down button.
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      • Tap Dine In to set order type. 

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      Add Table 

      Create a new table for the customer:

      • By the Open Table button

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      • By the Plus Icon.

      27Once completed, tap Set Table & Guest to confirm and proceed. 

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      Add a Customer

      • Tap Customer at the top of the screen. 
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      You may: 
      • Search for an existing customer, or 
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      • Add a new customer by entering their details, such as:
        Name
        Phone Number
        Email Address
        Address
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      • When done, click the Create button.

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      Tip:

      Adding customers helps with loyalty tracking, order history, future promotion campaigns, and maintaining accurate customer records.


      Add Items to the Order       

      • Browse through your menu categories. 
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      • You can also search for items using the search function. 

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      • Tap an item to add it to the cart. 
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      If required, select: 
      • Size variations.
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      • Default Ingredients 
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      • You can add or remove ingredients at any time.
      • To remove an ingredient, simply click on it — it will be removed instantly.
        To add it back, click the ingredient again.

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      • Ingredients / Modifiers 
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      Finalise the Cart 

      Once all items have been added: 

      • Review the cart.
      • Tap Pay when you’re ready to proceed. 

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      Choose the Payment Method 

      Select the payment option the customer prefers: 

      • Cash 
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      • Card Payment 
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      • Exact Amount 
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      • Split Payment (great for shared or mixed payments) 
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      Process the payment and wait for the confirmation notification. 

      Complete the Order 

      Once payment is successful: 

      • Oolio POS will finalise the transaction. 
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      • A receipt will be provided either as a printed copy or sent via email, or enrol the customer (Loyalty) based on your selection.
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      By following these steps, you can efficiently process dine-in orders using Oolio POS. 

      If you need further assistance, simply click the blue chat icon at the bottom-right corner of the screen to connect directly with our Application Support Team.