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How to Take Dine-In Orders on Oolio Pos

Taking dine-in orders in Oolio POS is quick and straightforward. This guide will walk you through each step to ensure orders are entered accurately and efficiently.

Step-by-Step Guide 

Log In to Oolio POS 

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  • Click on the Store 
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  • Enter your assigned PIN or login credentials to access the system. 
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Select the Order Type 

  • Click on the drop-down button.
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  • Tap Dine In to set order type. 

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Add Table 

Create a new table for the customer:

  • By the Open Table button

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  • By the Plus Icon.

27Once completed, tap Set Table & Guest to confirm and proceed. 

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Add a Customer

  • Tap Customer at the top of the screen. 
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You may: 
  • Search for an existing customer, or 
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  • Add a new customer by entering their details, such as:
    Name
    Phone Number
    Email Address
    Address
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  • When done, click the Create button.

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Tip:

Adding customers helps with loyalty tracking, order history, future promotion campaigns, and maintaining accurate customer records.


Add Items to the Order 

  • Browse through your menu categories. 
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  • You can also search for items using the search function. 

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  • Tap an item to add it to the cart. 
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If required, select: 
  • Size variations.
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  • Default Ingredients 
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  • You can add or remove ingredients at any time.
  • To remove an ingredient, simply click on it — it will be removed instantly.
    To add it back, click the ingredient again.

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  • Ingredients / Modifiers 
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Finalise the Cart 

Once all items have been added: 

  • Review the cart.
  • Tap Pay when you’re ready to proceed. 

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Choose the Payment Method 

Select the payment option the customer prefers: 

  • Cash 
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  • Card Payment 
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  • Exact Amount 
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  • Split Payment -Use this option when customers want to share the bill. You can split the total equally or let each person pay for specific items.

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Process the payment and wait for the confirmation notification. 

Complete the Order 

Once payment is successful: 

  • Oolio POS will finalise the transaction. 
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  • A receipt will be provided either as a printed copy or sent via email, or enrol the customer (Loyalty) based on your selection.
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By following these steps, you can efficiently process dine-in orders using Oolio POS. 

If you need further assistance, simply click the blue chat icon at the bottom-right corner of the screen to connect directly with our Application Support Team.