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How to Take a Delivery Order on Oolio Pos

Taking a delivery order in Oolio POS is quick and simple. Follow the steps below to ensure each delivery is processed accurately and efficiently.

Step-by-Step Guide 

Log In to Oolio POS 

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  • Click the Store 
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  • Enter your assigned PIN or login credentials to access the system. 
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Select the Order Type 

  • Click on the drop-down button.

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  • Tap Delivery as the order type. 

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Add a Customer (Recommended)

You may:
  • Search for an existing customer, or 
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  • Add a new customer by entering their details, such as:
    Name
    Phone Number
    Email Address
    Address

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  • When done, click the Create button.
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Tip:

Adding customer details helps with loyalty tracking, order history, future promotional campaigns, and maintaining accurate customer records. 


Add Items to the Order 

  • Browse through your menu categories. 
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  • You can also search for items using the search function. 
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  • Tap any item to add it to the cart. 
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If required, select: 
  • Size variations 
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  • Default Ingredients 

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  • You can add or remove ingredients at any time.
  • To remove an ingredient, simply click on it — it will be removed instantly.
    To add it back, click the ingredient again.
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  • Ingredients / Modifiers 
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Finalise the Cart 

Once all items have been added: 

  • Review the cart.
  • Tap Pay when you’re ready to proceed. 

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Choose the Payment Method 

Select the payment option the customer prefers: 

  • Cash 

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  • Card Payment
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  • Exact Amount 
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  • Split Payment -Use this option when customers want to share the bill. You can split the total equally or let each person pay for specific items.

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Process the payment and wait for the confirmation notification. 

Complete the Order 

Once payment is successful: 

  • Oolio POS will finalise the transaction. 
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  • A receipt will be provided either as a printed copy or sent via email, or enroll the customer (Loyalty) based on your selection.
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By following these steps, you can efficiently process Delivery orders using Oolio POS. 

If you need further assistance, simply click the blue chat icon at the bottom-right corner of the screen to connect directly with our Application Support Team.