If your OolioPay Pinpad is experiencing hardware or connectivity issues, performing a reset may resolve the problem. A reset will restore the device by wiping its current settings and reloading the latest configuration.
Step-by-Step Guide
Open the Config Menu
- On the pinpad, press the 9 button.
- Press the Green button to confirm.
Access Config Settings
- From the menu options, select Config.
Enter the Passcode
- Input the Admin passcode.
- If you don’t know the passcode, check with the store owner or contact Deliverit Support.
Select Reset
- You will see two options: Reset or Update.
- Choose Reset.
- Confirm when prompted. ⚠️ This will erase the current settings.
Terminal Reboot
- The terminal will automatically reboot.
Update Check
- After rebooting, the terminal will check for updates.
- If updates are available, they will be downloaded and installed.
- If the system says “Already up-to-date”, press OK to continue.
Wait for Completion
- Allow approximately 5 minutes for the reset and update process to complete.
By following these steps, you can reset your OolioPay Pinpad and restore it to working condition. If you continue to experience issues, please contact our Application Support Team for further assistance.