Tracking loyalty redemptions helps you monitor customer engagement and ensure promotions are being used as intended. This step-by-step guide will walk you through how to generate a Loyalty Redemption Report from your DPOS Cloud account.
Step-by-Step Guide
Log In to DPOS Cloud
Log in to your DPOS system using your credentials.
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Open the Reports Section
On the left-hand side of the dashboard, click Reports.
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Select Loyalty Redemption Report
From the list of available reports, choose Loyalty Redemption Report.
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Set the Date Range
Pick your desired date range using the calendar tool, then click Apply to generate the report.
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Included in the Report
The Loyalty Redemption Report will show the following details:
- Client Name – Your store or brand name
- Customer Name – Name of the customer who redeemed loyalty points
- Customer Email – Email address associated with the account
- Date Redeemed – When the points were used
- Amount – Value or amount redeemed
- PLU (Product Description) – The item or offer redeemed
- Order ID – Reference number for the transaction
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By following these steps, you will be able to generate the Loyalty Redemption Report for Online Ordering with ease. If you require further assistance, please contact our application support team.