Ensuring your cloud reports are up-to-date is crucial for accurate data analysis. Follow these steps to initiate a complete or partial data resync via DPos.
Initiating a Data Resync via DPOS for Cloud Reports
This guide helps you perform a resync in DPOS to ensure that all sales data is accurately uploaded to cloud reports and the cloud dashboard.
Access the DPOS Server
Go to the Computer Server:- 
- Access the server computer where DPOS is installed.
 
 
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- On the taskbar, click the hidden icons arrow to reveal additional icons.
 
 
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- Locate the DPOS symbol, then right-click and open the DPOS application.
 
 
Go to the Resync Section:
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- Inside the DPOS application, navigate to the Resync section.
 
 
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- By Date Range: Resync missing data for specific days or weeks.
 - Complete Sync: Resync missing data for up to 12 months.
 
 
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- Click "Start Resync" to begin the process.
 
 
Minimize the DPOS Application:
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- You can minimize DPOS and continue working while the sync runs in the background.
 
 
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- Open the hidden icons again and monitor the DPOS icon status:
- Blue Icon: Sync is in progress.
 - Green Icon: Sync is complete.
 
 
 - Open the hidden icons again and monitor the DPOS icon status:
 
This ensures that all sales data is successfully uploaded to cloud reports using DPOS.
Go to the Computer Server: Access the server computer where DPos is installed.

Click the Hidden Icon on the Taskbar: On the taskbar, click the hidden icon to reveal additional icons.

Right-click the DPos Symbol: Locate and double-click the DPos symbol to open the application.

Select the Resync Section: In the DPos application, navigate to the Resync section.

Choose Resync Option: You have two options for resyncing:
- By Date Range: Select this option to resync missing data by day or week.
 

- Complete Sync: Select this option to resync the entire database (all available dates)
 

Start Resync: After choosing the appropriate option, click "Start Resync" to begin the process.

Minimize the DPos Icon: Minimize the DPos application to continue working on other tasks.

Monitor Sync Status: Open the hidden icons again and monitor the DPos icon:
Blue Icon: Indicates that DPos is still syncing.

Green Icon: Indicates that the sync is complete.

By following these steps, you can ensure that your cloud reports are fully synchronized and up-to-date. If you encounter any issues or need further assistance, please contact your application support team.