These instructions will guide you through the process of generating a summary report of your canceled orders on the Dpos system.
Getting a Summary of Cancelled Orders in Your Store Using DPOS
This guide helps you track and review cancelled orders in your store using DPOS. Analyzing cancellations helps identify trends, address operational issues, and improve customer satisfaction.
How to Get a Summary of Cancelled Orders:
Log into DPOS:
Sign in with your username and password.
Access Reports:
Go to the Reports section from the main menu.
Select Cancelled Orders Report:
Click on Cancelled Orders to generate a summary.
Set Filters:
- Choose a Date Range to narrow down results.
View Report:
Click Preview to see details, including order dates, times, order numbers, employees, order types, and comments.
This guide ensures you can easily track cancelled orders in your store using DPOS.
Steps to Get a Summary of Your Cancelled Orders:
Log in to your DPOS Application:
Enter your username and password to sign in.
Navigate to Reports:
From the main menu, locate and click on the “Reports” section.
Select Cancelled Orders:
In the Reports section, find and select “Cancelled Orders.”
Adjust the Filters:
Set the filters by selecting the desired date range for the report.
Preview the Report:
Click on “Preview” to view the report.
A screen will pop up displaying the cancelled orders, including dates, times, order numbers, employees, order types, and comments.
Note:
If you need additional traceability for cancelled orders, please contact our application support team. They can enable features such as recording the Staff ID and a specified reason for the order cancellation.
Save/Print Report:
If you wish to obtain a physical copy of this report, Select the Print option from the top Right.
(A Save-to-File option is also available from the previous screen that can be used to store a soft copy of the report on the local computer)
By following these steps, you can easily generate a summary of your cancelled orders, helping you keep track of any changes and maintain accurate records. If you have any questions or need further assistance, feel free to reach out for the application support team.